60 lines
2.5 KiB
YAML
60 lines
2.5 KiB
YAML
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name: browser_addon_customer_feedback_repeated_question
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clientMode: browser_addon
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# 客户原始反馈：连续呼叫、单车碰撞描述、时间确认后质疑重复询问。
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# 完整的自身机动车撞固定物描述应提取1，后续不再问数量。
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# 呼叫时整段模板重复另由语义probe检查，本例重点验证完整采集与数量分流。
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steps:
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- input: 新对话
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expect: {stageCode: "browser_addon.1001"}
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- input: 【继续办理】
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expect: {stageCode: "browser_addon.1002"}
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- input: 喂喂喂，有人吗？
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expect:
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stageCode: "browser_addon.1002"
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replyMatches: "(我在|在的|收到)"
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replyNotMatches: "(能听到|听得.*清)"
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formAbsent: [vehicle_count, has_injury]
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- input: 喂喂喂，有没有人，而且。
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expect:
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stageCode: "browser_addon.1002"
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replyMatches: "(我在|在的|收到)"
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replyNotMatches: "(能听到|听得.*清)"
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formAbsent: [vehicle_count, has_injury]
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- input: 喂喂喂，有人吗？
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expect:
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stageCode: "browser_addon.1002"
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replyNotMatches: "(能听到|听得.*清)"
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- input: 我的车子是自己的小轿车，撞到了路边围栏。
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expect:
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stageCode: "browser_addon.1002"
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replyMatches: "(受伤|人伤|伤亡)"
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formMatches: {accident_cause: "(围栏|护栏)"}
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form: {vehicle_count: 1}
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formAbsent: [has_injury]
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- input: 没有人员伤伤就车子撞了。
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expect:
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stageCode: "browser_addon.1002"
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form: {has_injury: false}
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replyMatches: "(非机动车|行人)"
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- input: 没有涉及非机动车，也没有行人。
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expect:
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stageCode: "browser_addon.1002"
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form: {has_injury: false, has_non_motor_vehicle_hit: false}
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replyMatches: "(什么时候|几点|事故.*时间)"
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- input: 时间是2026年10月27日十四点左右。
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expect:
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stageCode: "browser_addon.1002"
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replyMatches: "我记录的时间是2026年10月27日14点00分.*这个时间对吗"
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form: {accident_time: "2026年10月27日14点0分"}
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- input: 可以。
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expect:
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stageCode: "browser_addon.1002"
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replyMatches: "(在.*现场|现场.*吗)"
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replyNotMatches: "这个时间对吗"
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- input: 我现在还在事故现场。
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expect:
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stageCode: "browser_addon.2000"
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form: {vehicle_count: 1, has_injury: false, has_non_motor_vehicle_hit: false, is_on_scene: true}
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replyNotMatches: "(几辆|多少辆|这个时间对吗|其他.*车.*吗|具体的数字)"
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