name: direct_complex_three_immediate clientMode: direct # 用户提供的三车事故反馈:在首次明确三车时立即转人工。 steps: - input: 新对话 expect: {stageCode: "1001"} - input: 【继续办理】 expect: {stageCode: "1002"} - input: 你好你好喂喂喂。 expect: stageCode: "1002" formAbsent: [vehicle_count, has_injury] - input: 在高速上,三辆车子追尾了。 expect: stageCode: "0003" form: {vehicle_count: 3, accident_cause: 追尾} formAbsent: [has_injury, has_non_motor_vehicle_hit, accident_time, is_on_scene] replyMatches: "收到,您描述的是三辆机动车追尾,属于需要人工处理的复杂事故,我将立即为您转接人工警员。请保持通话。" replyNotMatches: "(请问|拍照|这个时间对吗|能否)"