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记录三模型话轮检测实验、44点评估及延迟对比

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Xin Wang
2026-10-14 10:30:22 +08:00
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experiments/soulx-duplug/results/comparison-points.csv
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call_id,decision_ms,user_text_at_decision,can_reply_now,soulx_probability,soulx_05,soulx_08,soulx_raw_state,soulx_native_complete,soulx_asr,soulx_corrected_complete,soulx_state_can_reply,soulx_last_native_decision_state,soulx_last_native_decision_ms,maai_probability,maai_05,maai_08,maai_turnbench_score,maai_zero_false_hold,smart_probability,smart_05,smart_08
2c83253a-7977-4e3c-a387-0aa1ea06fbe1,21780,贵州省遵义市仁怀市。,1,0.9259173274040222,1,1,<|user_idle|>,0,然后还是,0,0,<|user_incomplete|>,19700,0.959829568862915,1,1,0.959835909307003,1,0.9875311851501465,1,1
2c83253a-7977-4e3c-a387-0aa1ea06fbe1,29860,投诉建议。,1,0.9656875133514404,1,1,<|user_idle|>,0,投诉建议,0,1,<|user_complete|>,27780,0.928583562374115,1,1,0.9285890087485313,1,0.9403132200241089,1,1
2c83253a-7977-4e3c-a387-0aa1ea06fbe1,48125,型号是24年380大众帕萨特星空龙腾版。,0,0.7953800559043884,1,0,<|user_idle|>,0,零大众帕萨特星空,0,1,<|user_complete|>,47325,0.5122854709625244,1,0,0.5122989416122437,1,0.9848582744598389,1,1
2c83253a-7977-4e3c-a387-0aa1ea06fbe1,64000,行驶3万公里。,1,0.8464791178703308,1,1,<|user_idle|>,0,三万公里,0,1,<|user_complete|>,61760,0.9369784593582153,1,1,0.9369851648807526,1,0.9875311851501465,1,1
2c83253a-7977-4e3c-a387-0aa1ea06fbe1,76672,恒泰轮胎前门两条轮胎开裂,0,0.9383388757705688,1,1,<|user_idle|>,0,条轮胎开裂,0,1,<|user_complete|>,75232,0.7066654562950134,1,0,0.7066852748394012,1,0.9729918241500854,1,1
2c83253a-7977-4e3c-a387-0aa1ea06fbe1,88482,尽快，已经影响行车安全了。,1,0.9995995163917542,1,1,<|user_complete|>,1,尽快尽快已经影响行车安全了,1,1,<|user_complete|>,88482,0.11463910341262817,0,0,0.11465108394622803,1,0.9729918241500854,1,1
40ae686c-8196-4d7b-b7ad-3e12a427ebb6,22007,宣传。,1,0.932060718536377,1,1,<|user_idle|>,0,宣传,0,1,<|user_complete|>,20087,0.6932302713394165,1,0,0.69324991106987,1,0.9865230321884155,1,1
40ae686c-8196-4d7b-b7ad-3e12a427ebb6,31842,投诉建议。,1,0.9602077007293701,1,1,<|user_idle|>,0,投诉建议,0,1,<|user_complete|>,29762,0.7899253964424133,1,0,0.7899426519870758,1,0.9889053702354431,1,1
40ae686c-8196-4d7b-b7ad-3e12a427ebb6,52348,爱车型号是大众帕萨特，购车时间2023年10月份，行驶里程24000多公里。,1,0.9707126021385193,1,1,<|user_idle|>,0,程两万四千多公里,0,1,<|user_complete|>,50748,0.9597742557525635,1,1,0.959786981344223,1,0.9889053702354431,1,1
40ae686c-8196-4d7b-b7ad-3e12a427ebb6,65298,轮胎裂纹。,0,0.9131795763969421,1,1,<|user_idle|>,0,轮胎裂纹,0,1,<|user_complete|>,63858,0.16462112963199615,0,0,0.16463828086853027,1,0.9777120351791382,1,1
40ae686c-8196-4d7b-b7ad-3e12a427ebb6,67943,轮胎裂纹同意更换新轮胎。但是,0,0.9202006459236145,1,1,<|user_idle|>,0,轮胎裂纹,0,0,<|user_incomplete|>,66983,0.1254596710205078,0,0,0.1254715919494629,1,0.6701734066009521,1,0
40ae686c-8196-4d7b-b7ad-3e12a427ebb6,70430,轮胎裂纹同意更换新轮胎。但是20,0,0.8575088977813721,1,1,<|user_idle|>,0,同意更换新轮胎但是,0,0,<|user_incomplete|>,70270,0.9451597929000854,1,1,0.9451650716364384,1,0.8732463121414185,1,1
40ae686c-8196-4d7b-b7ad-3e12a427ebb6,82941,可以。,1,0.978367269039154,1,1,<|user_idle|>,0,可以,0,1,<|user_complete|>,81021,0.27137291431427,0,0,0.27139031887054443,1,0.9801466464996338,1,1
872a1e67-873a-4c49-a598-b38a670afcad,17153,我姓宋。,1,0.8465609550476074,1,1,<|user_idle|>,0,我先说,0,0,<|user_incomplete|>,15233,0.4008772671222687,0,0,0.4008920192718506,1,0.9880069494247437,1,1
872a1e67-873a-4c49-a598-b38a670afcad,24846,郑州市，河南郑州市。,1,0.9234642386436462,1,1,<|user_idle|>,0,河南郑州市,0,1,<|user_complete|>,23086,0.693669319152832,1,0,0.6936855018138885,1,0.9884648323059082,1,1
872a1e67-873a-4c49-a598-b38a670afcad,33471,我的轮胎开裂了。,1,0.9118260145187378,1,1,<|user_idle|>,0,我的轮胎开裂了,0,1,<|user_complete|>,31391,0.8020712733268738,1,1,0.802086129784584,1,0.9854345321655273,1,1
a266b9ef-5e47-4434-a04c-ce4eacd52c19,18027,天津市。,1,0.8687039017677307,1,1,<|user_idle|>,0,天津市,0,1,<|user_complete|>,15947,0.5773740410804749,1,0,0.5773889422416687,1,0.9884648323059082,1,1
a266b9ef-5e47-4434-a04c-ce4eacd52c19,24768,投诉。,1,0.9791657328605652,1,1,<|user_idle|>,0,投诉,0,1,<|user_complete|>,23328,0.5596095323562622,1,0,0.5596272945404053,1,0.9880069494247437,1,1
a266b9ef-5e47-4434-a04c-ce4eacd52c19,51080,迈腾2023款330豪华版2.0T。出现的问题是轮购车时间是2024年5月份，里程是6851公里。,0,0.9838981032371521,1,1,<|user_nonidle|>,0,里程是六千八百五十一公,0,0,<|user_nonidle|>,51080,0.01005936972796917,0,0,0.010066509246826172,0,0.9333261251449585,1,1
a266b9ef-5e47-4434-a04c-ce4eacd52c19,68313,轮胎质量问题规律，排水槽横向竖向龟裂。,0,0.9479906558990479,1,1,<|user_idle|>,0,排水槽横向竖向规列,0,0,<|user_incomplete|>,67033,0.8074355721473694,1,1,0.8074509650468826,1,0.9889053702354431,1,1
cb3238dc-3946-42a5-aad8-9b9a54226363,13540,辽宁葫芦岛。,1,0.946674108505249,1,1,<|user_idle|>,0,郎,0,0,<|user_incomplete|>,11460,0.9443897008895874,1,1,0.9443961046636105,1,0.9793655872344971,1,1
cb3238dc-3946-42a5-aad8-9b9a54226363,27520,投诉建议。,1,0.9153159260749817,1,1,<|user_idle|>,0,投诉建议,0,1,<|user_complete|>,25280,0.9681935906410217,1,1,0.9681989774107933,1,0.9870367050170898,1,1
cb3238dc-3946-42a5-aad8-9b9a54226363,60790,我的轮胎行驶28000公里。,0,0.9527505040168762,1,1,<|user_idle|>,0,平时两万,0,1,<|user_complete|>,60150,0.05658455193042755,0,0,0.05659288167953491,0,0.04772377014160156,0,0
cb3238dc-3946-42a5-aad8-9b9a54226363,70745,轮胎开裂,0,0.9914368987083435,1,1,<|user_idle|>,0,轮胎开裂,0,1,<|user_complete|>,70265,0.2887146472930908,0,0,0.28872406482696533,1,0.9604700207710266,1,1
e304f740-85d4-427e-9fd6-c5474e9cd737,18842,苏州昆山。,1,0.9123602509498596,1,1,<|user_idle|>,0,州昆山,0,1,<|user_complete|>,16922,0.6192749738693237,1,0,0.6192943453788757,1,0.8732463121414185,1,1
e304f740-85d4-427e-9fd6-c5474e9cd737,29619,投诉。,1,0.943703293800354,1,1,<|user_idle|>,0,投诉,0,1,<|user_complete|>,27859,0.44958046078681946,0,0,0.44960129261016846,1,0.9604700207710266,1,1
e304f740-85d4-427e-9fd6-c5474e9cd737,40701,帕萨特,0,0.9358327388763428,1,1,<|user_idle|>,0,帕萨特,0,1,<|user_complete|>,39421,0.41855862736701965,0,0,0.4185728430747986,1,0.9875311851501465,1,1
e304f740-85d4-427e-9fd6-c5474e9cd737,54600,24年11月份购买的帕萨特，15000公里左右。,1,0.9848824143409729,1,1,<|user_idle|>,0,一万五千公里左右,0,1,<|user_complete|>,53000,0.7056105136871338,1,0,0.7056282758712769,1,0.9170267581939697,1,1
e304f740-85d4-427e-9fd6-c5474e9cd737,65819,四条轮胎，最近我在。,0,0.9620146155357361,1,1,<|user_idle|>,0,最近我在,0,0,<|user_incomplete|>,64379,0.0525195375084877,0,0,0.05253005027770996,0,0.01514175534248352,0,0
872a1e67-873a-4c49-a598-b38a670afcad,47187,帕萨特L2025款 ,0,0.8139485120773315,1,1,<|user_idle|>,0,二零二五款,0,1,<|user_complete|>,46387,0.700522243976593,1,0,0.7005376219749451,1,0.978554368019104,1,1
872a1e67-873a-4c49-a598-b38a670afcad,52326,我的轮胎开裂了。,0,0.9864692687988281,1,1,<|user_idle|>,0,购职的临时离场,0,1,<|user_complete|>,51846,0.42408767342567444,0,0,0.4240996241569519,1,0.9859892129898071,1,1
40ae686c-8196-4d7b-b7ad-3e12a427ebb6,48348,爱车型号是大众帕萨特，购车时间2023年10月份,0,0.9876580238342285,1,1,<|user_idle|>,0,购车时间二零二三年十月份,0,1,<|user_complete|>,47548,0.3737674355506897,0,0,0.37378472089767456,1,0.9889053702354431,1,1
872a1e67-873a-4c49-a598-b38a670afcad,44810,帕萨特,0,0.9623721241950989,1,1,<|user_idle|>,0,帕萨特pro,0,0,<|user_incomplete|>,44330,0.37002745270729065,0,0,0.3700411319732666,1,0.9777120351791382,1,1
872a1e67-873a-4c49-a598-b38a670afcad,49500,帕萨特L2025款2025年3月购车,1,0.9968883395195007,1,1,<|user_idle|>,0,二零二五年三月吧,0,1,<|user_complete|>,49020,0.9640915393829346,1,1,0.9640973135828972,1,0.9842595458030701,1,1
872a1e67-873a-4c49-a598-b38a670afcad,54318,行驶里程29000公里。,1,0.9839785695075989,1,1,<|user_idle|>,0,离场两万九千公里,0,1,<|user_complete|>,53998,0.9336835145950317,1,1,0.9336890131235123,1,0.9859892129898071,1,1
872a1e67-873a-4c49-a598-b38a670afcad,45581,帕萨特,0,0.41396522521972656,0,0,<|user_nonidle|>,0,萨特pro 二零,0,0,<|user_nonidle|>,45581,0.023208266124129295,0,0,0.023214280605316162,0,0.7923524379730225,1,0
a266b9ef-5e47-4434-a04c-ce4eacd52c19,41219,迈腾2023款330豪华版2.0T,0,0.8794417381286621,1,1,<|user_idle|>,0,二点零t,0,1,<|user_complete|>,39459,0.9102716445922852,1,1,0.9102829173207283,1,0.9870367050170898,1,1
cb3238dc-3946-42a5-aad8-9b9a54226363,19620,,1,0.9570699334144592,1,1,<|user_idle|>,0,辽宁葫芦岛,0,1,<|user_complete|>,17860,0.9730719327926636,1,1,0.9730777312070131,1,0.9870367050170898,1,1
cb3238dc-3946-42a5-aad8-9b9a54226363,41207,我是2023年,0,0.9390349984169006,1,1,<|user_idle|>,0,我是二零二三年,0,1,<|user_complete|>,40567,0.12326544523239136,0,0,0.12327557802200317,1,0.9403132200241089,1,1
cb3238dc-3946-42a5-aad8-9b9a54226363,49204,我是2023年、2024年1月份购置的迈腾3302023款轿车,0,0.9588595628738403,1,1,<|user_idle|>,0,二零二三款的轿车,0,1,<|user_complete|>,47924,0.8600831627845764,1,1,0.8600987195968628,1,0.9808988571166992,1,1
cb3238dc-3946-42a5-aad8-9b9a54226363,58424,我的轮胎,0,0.9372988343238831,1,1,<|user_idle|>,0,我的轮胎,0,0,<|user_incomplete|>,57464,0.19377247989177704,0,0,0.19378310441970825,1,0.044268637895584106,0,0
cb3238dc-3946-42a5-aad8-9b9a54226363,73640,轮胎开裂，行驶28000公里，轮胎开裂,0,0.9689190983772278,1,1,<|user_idle|>,0,平时两万八千公里轮胎开裂,0,1,<|user_complete|>,73000,0.45826253294944763,0,0,0.45827627182006836,1,0.9870367050170898,1,1
e304f740-85d4-427e-9fd6-c5474e9cd737,11531,姓赵,1,0.9372466802597046,1,1,<|user_idle|>,0,姓赵,0,0,<|user_incomplete|>,9771,0.5200050473213196,1,0,0.5200230777263641,1,0.9880069494247437,1,1
e304f740-85d4-427e-9fd6-c5474e9cd737,62828,四条轮胎,0,0.9866579174995422,1,1,<|user_idle|>,0,四条轮胎,0,1,<|user_complete|>,61868,0.02204853855073452,0,0,0.02205902338027954,0,0.07174640893936157,0,0
1 call_id decision_ms user_text_at_decision can_reply_now soulx_probability soulx_05 soulx_08 soulx_raw_state soulx_native_complete soulx_asr soulx_corrected_complete soulx_state_can_reply soulx_last_native_decision_state soulx_last_native_decision_ms maai_probability maai_05 maai_08 maai_turnbench_score maai_zero_false_hold smart_probability smart_05 smart_08
2 2c83253a-7977-4e3c-a387-0aa1ea06fbe1 21780 贵州省遵义市仁怀市。 1 0.9259173274040222 1 1 <|user_idle|> 0 然后还是 0 0 <|user_incomplete|> 19700 0.959829568862915 1 1 0.959835909307003 1 0.9875311851501465 1 1
3 2c83253a-7977-4e3c-a387-0aa1ea06fbe1 29860 投诉建议。 1 0.9656875133514404 1 1 <|user_idle|> 0 投诉建议 0 1 <|user_complete|> 27780 0.928583562374115 1 1 0.9285890087485313 1 0.9403132200241089 1 1
4 2c83253a-7977-4e3c-a387-0aa1ea06fbe1 48125 型号是24年380大众帕萨特星空龙腾版。 0 0.7953800559043884 1 0 <|user_idle|> 0 零大众帕萨特星空 0 1 <|user_complete|> 47325 0.5122854709625244 1 0 0.5122989416122437 1 0.9848582744598389 1 1
5 2c83253a-7977-4e3c-a387-0aa1ea06fbe1 64000 行驶3万公里。 1 0.8464791178703308 1 1 <|user_idle|> 0 三万公里 0 1 <|user_complete|> 61760 0.9369784593582153 1 1 0.9369851648807526 1 0.9875311851501465 1 1
6 2c83253a-7977-4e3c-a387-0aa1ea06fbe1 76672 恒泰轮胎前门两条轮胎开裂 0 0.9383388757705688 1 1 <|user_idle|> 0 条轮胎开裂 0 1 <|user_complete|> 75232 0.7066654562950134 1 0 0.7066852748394012 1 0.9729918241500854 1 1
7 2c83253a-7977-4e3c-a387-0aa1ea06fbe1 88482 尽快，已经影响行车安全了。 1 0.9995995163917542 1 1 <|user_complete|> 1 尽快尽快已经影响行车安全了 1 1 <|user_complete|> 88482 0.11463910341262817 0 0 0.11465108394622803 1 0.9729918241500854 1 1
8 40ae686c-8196-4d7b-b7ad-3e12a427ebb6 22007 宣传。 1 0.932060718536377 1 1 <|user_idle|> 0 宣传 0 1 <|user_complete|> 20087 0.6932302713394165 1 0 0.69324991106987 1 0.9865230321884155 1 1
9 40ae686c-8196-4d7b-b7ad-3e12a427ebb6 31842 投诉建议。 1 0.9602077007293701 1 1 <|user_idle|> 0 投诉建议 0 1 <|user_complete|> 29762 0.7899253964424133 1 0 0.7899426519870758 1 0.9889053702354431 1 1
10 40ae686c-8196-4d7b-b7ad-3e12a427ebb6 52348 爱车型号是大众帕萨特，购车时间2023年10月份，行驶里程24000多公里。 1 0.9707126021385193 1 1 <|user_idle|> 0 程两万四千多公里 0 1 <|user_complete|> 50748 0.9597742557525635 1 1 0.959786981344223 1 0.9889053702354431 1 1
11 40ae686c-8196-4d7b-b7ad-3e12a427ebb6 65298 轮胎裂纹。 0 0.9131795763969421 1 1 <|user_idle|> 0 轮胎裂纹 0 1 <|user_complete|> 63858 0.16462112963199615 0 0 0.16463828086853027 1 0.9777120351791382 1 1
12 40ae686c-8196-4d7b-b7ad-3e12a427ebb6 67943 轮胎裂纹同意更换新轮胎。但是 0 0.9202006459236145 1 1 <|user_idle|> 0 轮胎裂纹 0 0 <|user_incomplete|> 66983 0.1254596710205078 0 0 0.1254715919494629 1 0.6701734066009521 1 0
13 40ae686c-8196-4d7b-b7ad-3e12a427ebb6 70430 轮胎裂纹同意更换新轮胎。但是20 0 0.8575088977813721 1 1 <|user_idle|> 0 同意更换新轮胎但是 0 0 <|user_incomplete|> 70270 0.9451597929000854 1 1 0.9451650716364384 1 0.8732463121414185 1 1
14 40ae686c-8196-4d7b-b7ad-3e12a427ebb6 82941 可以。 1 0.978367269039154 1 1 <|user_idle|> 0 可以 0 1 <|user_complete|> 81021 0.27137291431427 0 0 0.27139031887054443 1 0.9801466464996338 1 1
15 872a1e67-873a-4c49-a598-b38a670afcad 17153 我姓宋。 1 0.8465609550476074 1 1 <|user_idle|> 0 我先说 0 0 <|user_incomplete|> 15233 0.4008772671222687 0 0 0.4008920192718506 1 0.9880069494247437 1 1
16 872a1e67-873a-4c49-a598-b38a670afcad 24846 郑州市，河南郑州市。 1 0.9234642386436462 1 1 <|user_idle|> 0 河南郑州市 0 1 <|user_complete|> 23086 0.693669319152832 1 0 0.6936855018138885 1 0.9884648323059082 1 1
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18 a266b9ef-5e47-4434-a04c-ce4eacd52c19 18027 天津市。 1 0.8687039017677307 1 1 <|user_idle|> 0 天津市 0 1 <|user_complete|> 15947 0.5773740410804749 1 0 0.5773889422416687 1 0.9884648323059082 1 1
19 a266b9ef-5e47-4434-a04c-ce4eacd52c19 24768 投诉。 1 0.9791657328605652 1 1 <|user_idle|> 0 投诉 0 1 <|user_complete|> 23328 0.5596095323562622 1 0 0.5596272945404053 1 0.9880069494247437 1 1
20 a266b9ef-5e47-4434-a04c-ce4eacd52c19 51080 迈腾2023款330豪华版2.0T。出现的问题是轮购车时间是2024年5月份，里程是6851公里。 0 0.9838981032371521 1 1 <|user_nonidle|> 0 里程是六千八百五十一公 0 0 <|user_nonidle|> 51080 0.01005936972796917 0 0 0.010066509246826172 0 0.9333261251449585 1 1
21 a266b9ef-5e47-4434-a04c-ce4eacd52c19 68313 轮胎质量问题规律，排水槽横向竖向龟裂。 0 0.9479906558990479 1 1 <|user_idle|> 0 排水槽横向竖向规列 0 0 <|user_incomplete|> 67033 0.8074355721473694 1 1 0.8074509650468826 1 0.9889053702354431 1 1
22 cb3238dc-3946-42a5-aad8-9b9a54226363 13540 辽宁葫芦岛。 1 0.946674108505249 1 1 <|user_idle|> 0 郎 0 0 <|user_incomplete|> 11460 0.9443897008895874 1 1 0.9443961046636105 1 0.9793655872344971 1 1
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24 cb3238dc-3946-42a5-aad8-9b9a54226363 60790 我的轮胎行驶28000公里。 0 0.9527505040168762 1 1 <|user_idle|> 0 平时两万 0 1 <|user_complete|> 60150 0.05658455193042755 0 0 0.05659288167953491 0 0.04772377014160156 0 0
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26 e304f740-85d4-427e-9fd6-c5474e9cd737 18842 苏州昆山。 1 0.9123602509498596 1 1 <|user_idle|> 0 州昆山 0 1 <|user_complete|> 16922 0.6192749738693237 1 0 0.6192943453788757 1 0.8732463121414185 1 1
27 e304f740-85d4-427e-9fd6-c5474e9cd737 29619 投诉。 1 0.943703293800354 1 1 <|user_idle|> 0 投诉 0 1 <|user_complete|> 27859 0.44958046078681946 0 0 0.44960129261016846 1 0.9604700207710266 1 1
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29 e304f740-85d4-427e-9fd6-c5474e9cd737 54600 24年11月份购买的帕萨特，15000公里左右。 1 0.9848824143409729 1 1 <|user_idle|> 0 一万五千公里左右 0 1 <|user_complete|> 53000 0.7056105136871338 1 0 0.7056282758712769 1 0.9170267581939697 1 1
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32 872a1e67-873a-4c49-a598-b38a670afcad 52326 我的轮胎开裂了。 0 0.9864692687988281 1 1 <|user_idle|> 0 购职的临时离场 0 1 <|user_complete|> 51846 0.42408767342567444 0 0 0.4240996241569519 1 0.9859892129898071 1 1
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36 872a1e67-873a-4c49-a598-b38a670afcad 54318 行驶里程29000公里。 1 0.9839785695075989 1 1 <|user_idle|> 0 离场两万九千公里 0 1 <|user_complete|> 53998 0.9336835145950317 1 1 0.9336890131235123 1 0.9859892129898071 1 1
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